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The World Wine Club - FAQs

Why join one of the World Wine Clubs?

The World Wine Club delivers a hand-picked selection of quality wines to your door as often as you like. So as well as saving at least 10% on the cost of your case and enjoying free delivery, it's also the most convenient and personalised way to enjoy great wines. Plus, additional wines you buy from World Wine will be delivered free when they are despatched with your Club delivery.

Benefits of the World Wine Club:

  • Your Club deliveries are customised to your preferences
  • You tell us how much wine you want to receive, and how often.

Value:

  • Each delivery will save at least 10%
  • Free delivery to your door for the Wine Club and for additional orders accompanying the Club delivery.

Flexibility and convenience:

  • Choose from a selection of red, white or mixed cases
  • Switch, add or skip cases when you want
  • NO QUIBBLE GUARANTEE Wines are covered by World Wine’s quality guarantee; if you're not completely satisfied with a wine we'll gladly offer a full refund

How do I join?

Join here. Your first shipment will be sent within two business days. Follow-on deliveries are despatched from us (in Melbourne) on the 15th of the month. Depending where you live, your delivery will arrive a day or two after that.

Ongoing memberships are shipped until cancelled; you may cancel at any time prior to a shipment being sent.

During periods of hot weather (above 30 degrees), the Club shipment may be delayed to prevent heat damage.

You are very welcome to change the timing and frequency or quantity of your deliveries. Email wine@worldwine.com.au or call 1300 288 115.

Can I amend a specific delivery?

Although we cannot make changes to the contents of individual cases, we can make changes to your delivery requirements so long as you give us enough notice. The most common change is for people away on holidays: we'll send the delivery early or later as needs be. The other is as Christmas approaches: increase your order to be well supplied for wines over the Christmas holidays.

What payment options do I have for my Wine Club cases?

The Club will charge your credit card ahead of your case/s being sent.

Can I suspend or cancel my Wine Club subscription?

You can cancel or suspend your membership at any time.

If I particularly like a wine, can I order more of it?

Wine Club members may reorder any Wine Club wines as long as supplies last.

How do I change my address, credit card, etc?

To request updates or changes to your Wine Club subscription, email us at wine@worldwine.com.au.

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